My stay at Novotel Hyderabad Convention Centre was a mixed bag. The initial service had some hiccups, but the staff made great efforts to make my experience enjoyable. I loved the ambiance in the dining area, but the room service was disappointing and went unanswered on multiple occasions.
Rooms
7.0
The room was clean and spacious, but it was far from the elevator and had a poor view of generators. I expected more from a five-star hotel.
Service
8.0
While I did encounter some unprofessionalism in room service, staff like Shivangi Sharma and Swati from Guest Relations were fantastic, stepping in to resolve issues promptly and making me feel welcome.
Location
7.0
The hotel is perfectly situated for attending events at the convention center, though it's a bit isolated for tourists looking to explore the city.
Dining
9.0
The dining experience was good, with a lovely atmosphere and good service. I really appreciated the special care from Anand during my meal.
Facilities
6.0
Facilities were decent, but the room service was unreliable. The hotel offered a range of services, but I found room service lacking.
Ricky
United States of America,
December
2024
6.4/10
My stay at Novotel Hyderabad Convention Centre was a mixed experience. While the staff, especially Satai Sai and others, provided amazing service and made me feel at home, there were some hiccups with the check-in process and room amenities. The location is great for convention goers, but the pricing felt a bit off considering the overall service quality.
Rooms
7.0
The room was clean, spacious, and comfortable though my bed had a slight issue that affected my sleep. I appreciated the attention from housekeeping, but the room amenities were lacking.
Service
8.0
The service was a highlight of my stay, with staff like Satai Sai and Ankur going above and beyond. However, the reception staff were a bit too loud, and during check-out, I faced minor issues with my bill.
Location
7.0
The location is fantastic for those attending events at the Hyderabad International Convention Centre, though I struggled with getting cab services. It’s convenient but not ideal if you need easy transport.
Dining
8.0
I enjoyed great meals, especially at the poolside restaurant where the seafood was really good. However, I did notice service slowdowns during busy times at breakfast, which was frustrating.
Facilities
6.0
The hotel offers a range of facilities like room service and laundry, but the additional charges for extra beds and lack of immediate service during breakfast were disappointing.
William
United States of America,
December
2024
5.2/10
I had a pleasant stay at Novotel Hyderabad Convention Centre. The rooms were of good quality, and I enjoyed the helpfulness of the staff, especially during breakfast where the spread was impressive. However, the hotel felt isolated from the city, which made it a bit inconvenient for exploring. Still, I found the location convenient for attending my conference at the nearby convention center.
Rooms
7.0
The room was comfortable, though a bit congested. It came with a hair dryer, but I was surprised that there weren't basic items like a dental kit or shower caps.
Service
6.0
Service was friendly, and I appreciated the snacks and biscuits left in my room. However, there were a couple of hiccups at the reception where they seemed a bit off with their responses.
Location
7.0
The location was great for my conference at the convention center, but it was pretty far from downtown and getting cabs was a hassle.
Dining
8.0
Dining was a highlight for me, especially the breakfast buffet that had a huge continental and Indian selection. The chef was super accommodating, going out of his way to recommend local dishes.
Facilities
7.0
The hotel had decent facilities like room service and a poolside dining area, but some areas felt under-staffed, especially during peak times.
Ted
United States of America,
December
2024
5.2/10
My stay at Novotel Hyderabad Convention Centre was fantastic! The peaceful ambiance and spacious rooms made for a relaxing getaway. I loved the attentive service from the staff, including Koyeli, who ensured my requests were met promptly. However, I did have a slight issue with a delayed check-out bill, but the team handled it well in the end.
Rooms
10.0
I stayed in a spacious room with a lovely poolside view. The contemporary interior was a nice touch, and the bathtub was a good bonus.
Service
10.0
The staff were exceptionally friendly, from the reception team to the restaurant staff. They really made me feel welcome throughout my stay.
Location
9.0
The hotel is located in Hi-tech City, which felt serene and resort-like, despite being close to the city center and convention halls.
Dining
10.0
Breakfast was amazing, with a vast spread of both continental and Indian options. The restaurant staff were also very accommodating.
Facilities
9.0
The gym was well-equipped and never overcrowded, while the clean pool was perfect for relaxing after a busy day.
Janet
United States of America,
November
2024
6.0/10
My stay at Novotel Hyderabad Convention Centre was truly enjoyable. The staff was incredibly friendly and accommodating, making me feel right at home. However, the location was a bit too far from major tourist attractions, which was a downside for me.
Rooms
7.0
The room was clean and spacious, but the view was not great. I could hear some noise from outside, which was a bit distracting.
Service
10.0
The service was great. The staff was very helpful in arranging breakfast and providing early check-in. Special mention to Sudheer at the front desk for being exceptionally friendly.
Location
7.0
The hotel is located in the midst of the technology park, which is great if you're attending events at the convention center but not ideal for tourism as it's a bit distant from the city.
Dining
8.0
I enjoyed the breakfast spread at the restaurant, and the staff was eager to cater to my food preferences. The dining experience was good overall.
Facilities
8.0
The facilities included everything I needed, from room service to a gym, but I found the fitness center could use more equipment.